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Contact Information

Main Telephone Number: 713.948.5700

Online Banking/Remote Deposit Capture Help and Password Reset:  713.948.9494
Monday – Friday 8 am to 5 pm, emails or messages received over the weekend will be returned the next business day.

Lost/Stolen Debit Card After Hours Telephone Number: 800.554.8969

24 Hour Automated Telephone Banking: 888.805.8363

Fax: 281.991.4907

Online Banking/Remote Deposit Capture Email:

Contact Form:
Click here to send a message to Customer Service
If you do not use e-mail; complete this form to submit your message to us.

Secure Email:
Click here to send secure email
For use in sending confidential information such as Social Security Numbers, Tax Information, or any other private information.
Please include the name of the bank officer or bank employee your information is intended for in the body of your e-mail.


Physical Address:
4949 Fairmont Parkway
Pasadena, Texas 77505

Mailing Address:
Post Office Box 890029
Houston, TX 77289-0029
Rodeo Houston's Tribute to Bill Bailey Always be aware of phone calls or emails asking for personal information. Hang up or delete…keep your personal information safe.