Customer Support

How can I get ahold of you for account help?

We know technology can act up and debit cards get lost, so we provided multiple ways to get the support you need, wherever you are. Call our branches or main office weekdays 8 AM to 5 PM. Our automated telephone service is also available for around-the-clock customer service.

Main Office
Personal assistance from our knowledgeable staff
713.948.5700

Online Banking Support
Online Banking support and Remote Deposit Capture help (includes password reset)
713.948.9494
tms@TexasCitizensBank.com

Lost or Stolen Card Support
Report a lost or stolen card in person at one of our branch locations. If after hours, please call our automated support line.

Phone Service
800.544.8969
Branch Locations

Automated Telephone Service
24/7 general banking service
888.805.836

General form
Use this form for general banking questions and inquiries. Call or email your relationship manager for instructions on sending confidential or sensitive information.

Mortgage Payment Calculator*

Balance time, interest, and monthly payments to see what financing works best for your goals. Web browser must support JavaScript. *This calculator tool is for estimating purposes only and may not calculate your exact payments.

Years:
Interest:
Loan Amount:
Monthly Principal Interest

Loan Payment Calculator*

Break down your loan to determine which payment options best fit your needs. Web browser must support JavaScript. *This calculator tool is for estimating purposes only and may not calculate your exact payments.

Principal:
Number of Payments:
Interest Rate:
Your Montly Payment:

Savings Estimator*

Enter how much you can afford to save monthly to see how much that investment could benefit you later. Web browser must support JavaScript. *This calculator tool is for estimating purposes only and may not calculate your exact payments.

Total invested each month: (Ignore comma)
Number of months/years to acquire sum:
Interest rate on savings (%):
 
 

Debt Payoff Calculator*

Make goals to pay your debt off by a specific date. Use the calculator to plan out payments and set a timeline to become debt free. Web browser must support JavaScript. *This calculator tool is for estimating purposes only and may not calculate your exact payments.

Enter your credit card balance:
Enter the credit card's interest rate:
Enter payment amount per month:
or
Enter desired months until debt free: